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Privacy Policy

A legal disclaimer

Privacy Policy

Effective Date: 4/24/2025

At Helios Clothing, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and interact with our products and services.

1. Information We Collect

We collect personal information in the following ways:

  • Personal Information You Provide: When you place an order, sign up for our newsletter, or contact us, you may provide personal information such as:

    • Name

    • Email address

    • Shipping address

    • Billing information (credit card details, payment information)

    • Phone number

    • Order history

    • Any other information you voluntarily provide

  • Automatic Data Collection: When you visit our website, we may automatically collect certain information using cookies and similar technologies. This may include:

    • IP address

    • Browser type and version

    • Device information

    • Pages visited on our website

    • Time and date of your visit

    • Referring website (how you found us)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process and ship your orders, confirm your transactions, and deliver customer support.

  • Customer Service: To respond to your inquiries, provide support, and communicate with you regarding your order or account.

  • Marketing and Communications: To send you promotional emails, newsletters, and special offers. You can opt-out of these communications at any time by following the unsubscribe instructions in any email we send you.

  • Improving Our Services: To analyze website usage, improve user experience, and enhance the content and functionality of our site.

  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We implement a variety of security measures to safeguard your personal information, including:

  • Data Encryption: We use Secure Sockets Layer (SSL) technology to encrypt sensitive information (such as payment details) during transmission.

  • Access Control: We limit access to your personal information to authorized personnel only, and we maintain strict procedures to safeguard it from unauthorized access.

  • Secure Payment Processing: We use trusted third-party payment processors to handle payment transactions. Your credit card information is processed securely and is never stored on our servers.

While we take reasonable steps to protect your personal information, please be aware that no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us with order fulfillment, payment processing, shipping, email marketing, or website analytics.

  • Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, legal request, or court order.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information through a prominent notice on our site.

5. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons, pixels) to improve your experience on our website, analyze website traffic, and provide personalized content. Cookies are small text files placed on your device that help us remember your preferences, login details, and activity on our site.

You can control the use of cookies through your browser settings. However, if you choose to disable cookies, some parts of the site may not function properly.

6. Your Rights and Choices

As a user, you have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you and request a copy.

  • Correction: You can request that we correct or update any incorrect or incomplete information.

  • Deletion: You can request that we delete your personal information, subject to certain legal and contractual exceptions.

  • Opt-Out of Marketing: You can opt-out of receiving marketing emails by clicking the unsubscribe link in any email we send, or by contacting us directly.

  • Do Not Track: Some web browsers have a "Do Not Track" feature, which signals websites to refrain from tracking your online activities. We currently do not respond to Do Not Track signals.

To exercise any of these rights or for any other privacy-related concerns, please contact us at HeliosAtt@gmail.com

7. Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible.

8. International Data Transfers

If you are located outside the United States and choose to provide us with personal information, please note that your data may be transferred to and stored on servers located in the United States. By using our website, you consent to the transfer and processing of your personal data in the United States.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates to this page, and the updated policy will take effect as of the 4/24/2025 listed at the top of the page.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

  • Helios Clothing

  • Email: HeliosAtt@gmail.com

  • Address: 117 West Mill Street Circleville OH

  • Phone: 614-390-3535

This Privacy Policy is designed to be clear and comprehensive, but it’s always a good idea to consult with a legal professional to ensure compliance with privacy laws, especially if you’re doing business internationally. How does this look? Would you like to make any modifications?

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